ROADSIDE ASSISTANCE
ROADSIDE ASSISTANCE

You can rely on our roadside assistance, whatever the situation, wherever you happen to be in Continental Europe. All we ask is that your car is under warranty.

OUR FOUR-HOUR GUARANTEE

A Jaguar-trained technician can usually solve the problem at the roadside. If not, we’ll take your car to a Jaguar Authorised Retailer. If your car still can’t be repaired within the next four hours, we organise and pay for your onward travel. And if you’re more than 50 km from home, we’ll pay for your hotel accommodation.*

GETTING IN TOUCH

Our Operations Centre is staffed by experienced, multi-lingual staff. And it’s open 24 hours a day, 365 days a year.

When you call, we’ll ask you for:

- Your name
- Your location
- Your registration number or Vehicle Identification Number (VIN)
- A brief description of the incident
- A contact telephone number

If your car has been involved in an accident, we’ll also ask you to describe the damage and tell us the details of anyone else involved.

*General conditions

Jaguar Roadside Assistance is available across Continental Europe: Andorra, Austria, Belgium, Croatia, the Czech Republic, Denmark (excluding the Faroe Islands), Estonia, Finland (excluding Aland), France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Monaco, the Netherlands, Norway, Poland, the Republic of Ireland, San Marino, Slovakia, Slovenia, Spain (including the Balearic Islands and Canary Islands), Sweden, Switzerland and Turkey.

Financial limitations may apply in some cases - for details, please see your Warranty Benefits handbook.

Please note that all calls to Jaguar Roadside Assistance are recorded to help us check anything that’s unclear or incomplete. Recordings may also be used for training.

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